"on a scale from 1 to 10..."

Filled out the hospice's survey / questionnaire re: my grandfather's care (with a black pen, and yes, I was certain to fill in the entire bubble): 10+ when they showed up the day he died, 4-5 for the week and a half I didn't see them between admission and death-eve but hey at least they're paying the postage now and they did get him that bed he liked.